Disgusting ****EN service MTN!!!

I am beyond fed up with MTN. I hold five active contracts with them, three device lines and 2 data SIMs, and I pay over R2 200 every single month like clockwork. Ever since August 1st, 2026, my data SIM connection has been completely broken. 5G doesn't work at all, and even dropped down to 4G, it constantly drops on and off, making basic internet access and connectivity impossible. When I logged a complaint about this previously, support agents tried to brush me off with a completely **** excuse about "data sharing splitting the data pool." To make matters worse, MTN then went ahead and CLOSED my ticket, marking it as "resolved" when nothing was actually fixed! For two months I have tried to live with it, constantly toggling airplane mode and restarting devices just to get a basic connection. Yesterday I emailed *** giving them a close-of-business deadline to escalate this backend provisioning fault, and all I got was an automated bot response at 6:30 AM followed by total silence all day. MTN is quick to take my R2 200+ every month, but when their network fails, they give **** excuses and close support tickets without resolving them. Consider this my final step before taking the matter straight to ICASA. Fix my backend HLR profile immediately or cancel this contract without penalties.