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zantelle E
1 reviews | Active since Jul 2015
13 Jul 2015, 16:01
DISGUSTING!!!!!! DO NOT CHOOSE MTN EVER!!!
I was notified that i need to pay my account so i did the following day. My phone was fine the whole weekend and today my phone has been suspended. ***?????<br> <br> I WANT TO CANCEL MY CONTRACT NOW!!!<br> <br> I have had to many problems with you guys.<br> <br> <br> <br>
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Replies (1)
MTN South Africa's replyOfficial
28 Jul 2015, 10:51Hello ZANTELLE1992,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line is active.
The matter has been escalated to the Retentions department for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line is active.
The matter has been escalated to the Retentions department for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply28 Jul 2015, 10:51
Official
Hello ZANTELLE1992,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line is active.
The matter has been escalated to the Retentions department for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the line is active.
The matter has been escalated to the Retentions department for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,