MB
Martin B

1 reviews | Active since Oct 2020

12 Oct 2020, 17:46

DISGUSTING CUSTOMER SERVICE MTN!!!

Being a client with MTN for more than 20 years, I have been terribly dissappointed with the service as of late. My wife and I upgraded our contracts on 02 August 2020. Never received the bundles we signed up for. Ended up visiting the MTN shop on a weekly basis to sort out issues. Getting empty promises of 72 hour turnaround time to resolve issues...same story week after week. Today, 12 October 2020, our issues still have not been resolved despite all our pleas. Seriously!!?? Either MTN does not care, or their personnel do not have the ability to solve problems. Have decided to end our contracts once they expire. Will definitely search for a service provider with better customer service. MTN IS ROBBING US!!!! Paying for a contract with half the service *&^%%$# Would give 0 stars

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