Disgusting Customer service and False information

My contract has been suspended - It was never brought to my attention that I had an arrears amount from January 2020. MTN suspended my contract on Wednesday, 15 April 2020 - no prior notice. I have paid the arrears amount. Due to the fact that my contract has been suspended, I cannot receive or make any calls which is essential to my work at the moment. The 135 number advises that there are agents working, it directs you to the legal and collections call Centre which is Closed. I have sent 5 emails to the customer service email as per MTNs website, to no response since Thursday, 16 April 2020. The enquiry response advises that assistance will be provided within 8 hours however some delays may be expected - it's now Monday, 20 April 2020 and no communication received. MTN is providing FALSE information to their customers. MTNs customer service is disgusting!!