AD
Alfred D
1 reviews | Active since Jul 2015
22 Sept 2015, 15:30
Disgusting Customer Service
My contract MTN expired 3 months ago and i called and asked MTN to cancel my contract and change it to a Prepaid but that has not been done by now and every month i get billed . Please change it now and pay back my money or i cancel and move to another network. I am totally disgusted by the service that MTN is offering being loyal for over 10 years with you guys.
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MTN South Africa's replyOfficial
24 Sept 2015, 16:23Hello members,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We pick up that the number *** has been migrated to prepaid on 2015-09-17.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We pick up that the number *** has been migrated to prepaid on 2015-09-17.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply24 Sept 2015, 16:23
Official
Hello members,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We pick up that the number *** has been migrated to prepaid on 2015-09-17.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We pick up that the number *** has been migrated to prepaid on 2015-09-17.
Kind Regards
Siphumezo
Ref#: ***