disgusting customer service

<p><span style="color: #555555; background-color: #ffffff;">I recently activated a new MTN SIM card. Upon recieving it I was told if I recharge with R20 I will recieve 1GB of data. Once I put the sim on i recieved an sms saying recharge with R20 to activate 1GB data valid for 2 days but sadly that was not the case. I further recharged with R15 airtime and still no data was loaded aside from what I purchased myself. So this morning I decided to call the MTN customer service to find out what was going on and why i haven't recieved the data. The guy that had spoke to me from the beginning of the call, spoke with attitude and spoke over me. I tried to explain to him about the problem I had but he is telling me about international calls. Everything he spoke of by no means related to what I was explaining to him. Then he says oh just dail *141*5# this dail code doesn't even asist in any way cause there is no option there which allows you to query the once of data deal. When i told him that he just said oh ok he cannot help me further I asked for his name he told me it is spelele and cut of the call. I'm utterly disgusted by the manner in which he spoke. He clearly didn't know what he was speaking about yet he made it seem I didn't understand what his telling me. How in the world does international and local calls and billing effect the fact I was told if I recharge with R20 I'll recieve 1GB of data. I was not at all assisted by him but rather left with a dissatisfied regret as to why i even called in the first place. Clearly MTN isn't delivering as they promise and they customer care agents do not know how to speak politely.</span></p>