Disgusting Customer Service

Since i sent the below complaint to the MTN complaint department on the 24th and no one has got back to me, this proves that MTN does not care about their customers and they hired *********** staff who are very rude and so inhuman Nomfundo Gaza is the worst consultant i ever dealt with at MTN i asked for the manager to listen to the call so they can train their staff till this day no MTN management cares

Sent: Tuesday, 24 November 2020 11:11 To: *** Cc: *** Subject: Complaint

Good Day,

Hope my email finds you well

I am a very disappointed customer, I made a call today at 10:55 to customer care and spoke to Nomfundo Gaza who was very rude on the phone, when I asked her why she was rude she responded by telling me this is the way she is and that I have a problem with her.

I would like for a manager to listen to the call and advise if this is how a customer should be treated on the phone is that your professionalism that you give to all the clients and I need an apology from manager in regards to the treatment I got from Nomfundo Gaza