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Alfred D

1 reviews | Active since Jan 2025

16 Jan 2025, 20:50

Disgusting bad service and useless billing department

I'm a loyal customer of mtn for the last ten years and in all the years I have been given the worst service ever as far as billing is concerned.

I urge the consumers to do away with as the service is extremely useful and disgusting even they call centre is useless and are not patient with customers

U can't believe each an every month after paying them they still close my services saying the account is behind.

After calling them, u need to send proof of payment wherebu they will tell u that the mistake is with the billing department and hasn't updated your profile

Also after u took the contract with them they still increase the monthly payments each an every year

Away with Mtn away until they take their customers seriously.

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