Disgusting, as expected.

About a month ago, a lady called me to upgrade my data contract. I agreed as part of the deal included data allocated to streaming. She specifically said "YouTube, Netflix and all streaming" which I was happy with. Only to wake up to a message today that says "no funds" and "out of bundle" because she was dishonest. She Downgraded me to 50gb anytime and 50gb YouTube streaming. My previous deal was R150gb (100gb anytime)... called up customer service and they want me to increase my spend limit! I told them that I will not be paying for someone's dishonesty. And of course, I was left with no help and no solution. Further to that, I will also have to pay a lot for cancelation.