1 reviews | Active since Feb 2010
Disgusting and ************ sales tactics and useless Customer Service
I am still receiving calls from MTN's courier company DSV for a "sale and delivery" of a product which I did not agree to. I wasted my time and money driving to MTN Howard centre Pinelands and had a staff member put a call through to MTN Customer service department the very same day I received the sales call to confirm that I did not agree to the sale and wanted to cancel immediately. Needless to say, after waiting more than 10 minutes, it was confirmed that I would receive an SMS and email with a reference for the cancellation ..... this has still not been received. It is an exercise in futility trying to get hold of someone to speak to with regards to this harassment and ************ sales providers and suppliers working with MTN.
They have the audacity to tell you that you are a long standing customer, with an excellent credit record and payment history and this is how you get treated !!!!!
