YN
Yanga N
1 reviews | Active since Jul 2017
02 Sept 2017, 13:58
DISGUSTING
ONCE AGAIN, I HAVE TO TAKE TIME OUT OF MY SCHEDULE TO WRITE A REVIEW ABOUT MTN. I ACTUALLY DON'T EVEN KNOW WHAT TO SAY ANYMORE BUT SWEAR AT THESE PEOPLE. ALL I AM ASKING FOR IS TO PAY FOR MY CONTRACT AND HAVE IT CANCELLED. THIS CONTRACT IS MESSING UP WITH MY CREDIT RECORD AND I KNOW YOU LOT DO NOT CARE BUT I DO BECAUSE, I'M YOUNG AND STILL NEED TO DO A LOT FOR MY FAMILY. PLEASE, PLEASE HAVE SOMEONE CONTACT ME TO HAVE THIS ISSUE RESOLVED. I HAVE SPOKEN TO A LOT OF PEOPLE AND I GET DIFFERENT OUTCOMES ALL THE DAMN TIME!!!!
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MTN South Africa's replyOfficial
07 Sept 2017, 11:09Good day,
Thank you for your post and taking your time to take my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
As per our telephonic discussion, an email with the our banking details will be sent to you shortly. Please remember to send me your P.O.P once payment is done so i can move to close the matter.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply07 Sept 2017, 11:09
Official
Good day,
Thank you for your post and taking your time to take my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
As per our telephonic discussion, an email with the our banking details will be sent to you shortly. Please remember to send me your P.O.P once payment is done so i can move to close the matter.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,