DISGUSTED WITH MTN SERVICE, PATHETIC AND INEXCUSABLE TO ***** PEOPLE OVER THE WAY THEY DO.

YOU BETTER MAKE SURE YOU DO NOT DEBIT MY ACCOUNT WITH R2198.00 THIS MONTH, AFTER CANACELLING BOTH MY NUMBERS VIA RETENTIONS 24/11/2023 YOU ALEEADY SAID YOU WILL CREDIT LAST MONTH, BECAUSE I MOVED OVER TO SUPERFLEX R299 X2 FOR 083******x AND 083******xx!!!!!!!! I WANT WRITTEN CONFIRMATION OTHERWISE I GO BACK TO HELLO PETER!!!!!!! THANK YOU This received on the 26/01/2024 Yello Customer!! Your Order has been Submitted with Order Ref no: ***. Thank you for using MTN THE SERVICE HAS BEEN COMPLETELY PATHETIC, THAT I CANCELLED ON THE 24TH NOVEMBER AND STILL BEING BILLED R2198.00 WHEN I WAS DECLINED TO UPGRADE DURING BLACK FRIDAY, WHEN CANCELLING I FOLLOWED THE ADVISE OF MTN TO TAKE A SUPERFLEX PREPAID CONTRACT OF R299 WITH UNLIMITED CALLS, UNLIMITED SMS AND 10GB DATA, I ORDERED BOTH MY SIM CARDS FOR BOTH MY NUMBERS AND DSV REFUSED TO DELIVER MY SECOND SIM THAT I PAY FOR, RICA'ED AND GAVE DELIVERY ADDRESS FOR, BECUASE I WAS NOT WITH MY PARTNER TO RECEIVED THE CALL FOR THE DELIVERY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WANT THIS FIXED IMMEDIATELY AND CREDITED AND DONT DARE DEBIT ANOTHER R2198.00 FROM MY ACCOUNT HIS MONTH, AND I AM STILL WAITING FOR THE CREDIT PROMISED FROM LAST MONTH BY THE 135 CALL CENTRE AGENT THAT WAS ASSISTING ME. DOES MTN JUST NO GIVE A DAMN OR CARE ANYMORE????????????????????????