Disgusted with MTN *****

My contract expired on 15th Feb. During the month of Feb, I received an invoice for R299 (for another contact my daughter's number), but at month end, MTN deducted R698 (R299+R399). I have been trying to get my R399 back, and asked why they debited for R399 my account without an invoice. It's been back and forth.<br> <br> I eventually asked for a statement of account for the expired contract, and it came back \doctored""; I have been basically ignored. At one point; the last response was the amount R299 was for number ***; and yet I am querying R399 for *** not the other number - they're basically diverting the attention from the core issue. <br> <br> After that there's been DEAD SILENCE; instead they respond to my follow up emails with their MARKETING MATERIAL. How low is that?<br> <br> I even reported this matter on their online ***** report; and do you think anybody bothered to respond;apart from \""thank you"