JR
Julie R
1 reviews | Active since Jul 2015
24 Jul 2015, 22:21
Disgusted with MTN customer service & overcharging
I have been overcharged by R4000 for \packet data calls ?!"when I called repeatedly to get an explanation & asked for an itemized bill"
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Replies (1)
MTN South Africa's replyOfficial
06 Aug 2015, 10:26Hello Jdsz,
Thank you for your post.
Apologies for the delayed response and inconvenience caused.
We have noted that there is a credit that has been sent for approval on the account. However, we canot give any further information as you are not the registered account holder.
For further details, the account holder can contact our customer service help desk on 808.
Kind regards,
Wenzile Masina
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience caused.
We have noted that there is a credit that has been sent for approval on the account. However, we canot give any further information as you are not the registered account holder.
For further details, the account holder can contact our customer service help desk on 808.
Kind regards,
Wenzile Masina
REQ:***
MTN South Africa's reply06 Aug 2015, 10:26
Official
Hello Jdsz,
Thank you for your post.
Apologies for the delayed response and inconvenience caused.
We have noted that there is a credit that has been sent for approval on the account. However, we canot give any further information as you are not the registered account holder.
For further details, the account holder can contact our customer service help desk on 808.
Kind regards,
Wenzile Masina
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience caused.
We have noted that there is a credit that has been sent for approval on the account. However, we canot give any further information as you are not the registered account holder.
For further details, the account holder can contact our customer service help desk on 808.
Kind regards,
Wenzile Masina
REQ:***