Disgusted with mtn customer care

I paid my home internet on 14 May using eft and the funds were not allocated to my account. On 19 May i was surprised to find that my internet had been disconnected. Got intouch with the customer care to enquire why i had been disconnected and was told to send proof of payment so as to resolve that issue. When i made follow up on Tuesday i was again told to send proof of payment. Had to send proof of payment over 4 times without getting help to allocate the funds correctly. It has been an entire week that mtn has been failing to reconnect my internet.

Their customer service is extremely appalling.