1 reviews | Active since Apr 2015
DISGUSTED WITH MTN
ok so on the 14 September i wrote the following report : which MTN rep**** on the 17 September. up until today i have NOT heard another word. so MTN what do you plan on doing about this ??? i am now using a pre paid card, i have had my number for years and this is what i have to resort to. <br> INCIDENT Mon 14 Sep <br> HEADLINE DATA<br> OK SO HERE WE GO AGAIN ...<br> <br> CAN AN MTN MANAGER GET BACK TO ME ON THIS<br> Hello sharon7056,<br> <br> Thank you for your post <br> <br> We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter. <br> <br> The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.<br> <br> Warm regards,<br> Keitumetse <br> REQ:***<br> <br>
Inappropriate report?
SUPPLIER'S RESPONSE Hello sharon7056
Thank you for your post.
Apologies for the delayed response and inconvenience caused.
As per the reference *** on the 10/07/2015 you requested a recurring 1G bundle hence you where billed for the service fee again. there for no credit due.
We trust that the above mentioned is beneficial to you. Please feel free to contact (808) should you require additional information.
Regards
Rosetta
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience caused.
As per the reference *** on the 10/07/2015 you requested a recurring 1G bundle hence you where billed for the service fee again. therefore no credit due.
We trust that the above mentioned is beneficial to you. Please feel free to contact (808) should you require additional information.
Regards
Rosetta
REQ:***
Best regards,
Inappropriate report?
SUPPLIER'S RESPONSE Hello sharon7056
Thank you for your post.
Apologies for the delayed response and inconvenience caused.
As per the reference *** on the 10/07/2015 you requested a recurring 1G bundle hence you where billed for the service fee again. there for no credit due.
We trust that the above mentioned is beneficial to you. Please feel free to contact (808) should you require additional information.
Regards
Rosetta
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience caused.
As per the reference *** on the 10/07/2015 you requested a recurring 1G bundle hence you where billed for the service fee again. therefore no credit due.
We trust that the above mentioned is beneficial to you. Please feel free to contact (808) should you require additional information.
Regards
Rosetta
REQ:***
Best regards,