Disgusted with lack of service!

I have experienced such shocking service from MTN and specifically the MTN Stoneridge branch. I upgraded my contract in March 2018. I am supposed to receive a certain amount of data every month, which I have not been receiving. I brought this to the attention of Linda, who works at the Stoneridge branch, more than a month ago. Failing to receive any feedback, I had to go into store to speak to him on the 14th June 2018.

As of today, 04 July 2018, my issue is still not sorted out. I have to keep calling Linda back as he never calls me as he promises. I am disgusted with the inefficiency of MTN Stoneridge and MTN in general.

I am strongly considering changing service providers.