Disgusted MTN Vangate Mall

I’m totally disgusted At MTN Vangate Mall. On the 3rd August at 08h30 I arrived at the store requested 5 contracts I was told the systems were slow and I waited a while. The contracts we’re eventually done at 14h35 which was done manually. I was told to wait 24 to 48 hours for the phones to be activated. On Tuesday I called the store because there was no activation only to be told that the numbers that were done manually was allocated to other clients. I was then told to wait a couple of days to be given new numbers. I called every second day, and was told they working on the problem. The 3rd of September and still no number no activation but my account was debited for the contract. I then called the store and was told I received the phones so I must pay. Who the hell pays for something that was never used no numbers no activation. I was again told they working on the problem. I told them I’m going to reverse this payment I refuse to pay until my phones are activated. I then call another store and ask what the policy is for payment and was told thay you pay on activation. On Sunday 15th of September the phones are activated. I am now told I have to pay because the lines are suspended. I refuse to pay that August bill that I had no use of so please just sort out my phones or cancel all these contracts. This is an MTN issue sort out your problem ???? I dnt have a problem paying but I will pay from activation ????