EJ
Elisha J
1 reviews | Active since May 2012
26 Aug 2016, 06:29
Disgusted MTN
<p>I have cancelled my contract with MTN a month ago. Received a reference number. Even and sms to say my account is moved to Prepaid. Today I was debited for the contract which is no longer useable. I want to know what is happening to this query. Called the call center waited almost 10 minutes and no one answered. If this is not sorted out will be taking this matter up legally. I want my money reversed. Most **** company. And if you don't pay their account they will suspend your account. Bunch of ******s working at MTN. I want someone to contact me ASAP I can not be holding on for so long on the phone. </p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
28 Aug 2016, 18:43Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
As per our telephone conversation the amount of R314.00 debited on your account on the 25/08/2016 was for the invoice dated the 20/07/2016 and i have emailed the open item report for your perusal to warm regards
mike
REQ: **********
Best regards,
MTN South Africa's reply28 Aug 2016, 18:43
Official
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
As per our telephone conversation the amount of R314.00 debited on your account on the 25/08/2016 was for the invoice dated the 20/07/2016 and i have emailed the open item report for your perusal to warm regards
mike
REQ: **********
Best regards,