1 reviews | Active since Jan 2017
Disgusted is putting it mildly!!!!
<p>I have had my phone sent for repairs and its 2 months now and still no joy, Shenaaz from MTN Braamfontein has no customer services what so ever. Apart from not assisting , she does not respond to my emails nor does she have the courtesy to follow up and provide me with feedback. Apparently the delay is with MTN insurance, this is unexceptable please have this sorted out ASAP YOUR SERVICE STINKS</p> <p>I would definitely not recommend anyone to MTN!!!!!</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***