DISGUSTED IN THE SERVICE PROVIDED BY MTN

This is absolutely unacceptable, from the day we changed to MTN from Nepic, all we’ve had is problems with network and speed it is terrible.

We cannot work like this, we are running a business here and we rely on the WIFI connection on a daily basis.

i was promised a technician will come out to come and have a look at why are our network speeds dipping

I Have logged the ticket on the 23rd of October, no one has given me proper feedback, i was told it takes up to 10 working days for my complaint to be resolved, SURELY a company such as MTN should have a larger magnitude of employees and this could be resolved quicker.

They have been transferring me from the sales dept. to the data support to coverage dept. and technical support,

I cannot keep running around like this,