Disgusted in MTN

Good day

I have been with MTN for the past 10 years already and never have I had this type of mess up before.

I renewed my contract in November to the Galaxy Note 20 5G (8 GB MTN Mega Gigs Plan) purely because I would be getting 24GB anytime data and 1000 anytime minutes as a monthly promo. I have not received this as yet despite my numerous calls to MTN

This is completely unacceptable and I need this rectified asap. I see this a breach of contract from MTN side This is the second month that I do not get my promised promotional data and minutes. I verified with agents if I would be getting this minutes and data on a monthly basis and they confirmed

I need this rectified asap before I take the matter further

Also please train up your agents. How can you put someone in a call centre that can not speak english. I can not understand most of them