DISGUSTED CUSTOMER

I have never experience such poor service from the call center MTN IS THE WORSE SERVICE PROVIDER, I HAVE BEEN LOYAL UNTIL THEY DECIDED TO START ROBBING ME. I called last month after they stole almost R100 when my debit order went off this girl (unfortunately I did not get her name) told me that I am subscribed to something and I asked to reverse that because I never subscribed to anything as I hardly use my sim card and she said she will email me the details. till today I am STILL WAITING!!!!! on Tuesday I called again because they took more money, I spoke to a boy and he gave me his name as Anthony Bereng (I doubt that is his real name) I was on the call for about 30 minutes and he had a nerve to laugh at me when I asked questions, I was so disgusted by his attitude and unfortunately I don't think he gave me his real name. I asked for his manager and when I tried to ask him a question he put me on hold and that happened every time I asked a question. I found it very convenient that when I asked for the manager or team leader they were busy. I waited and until this so called Anthony was affecting my blood pressure so I asked for the managers email address and he gave me ********** and I am not surprised that email address doesn't exist MTN IS ROBLING ALL THEIR LOYAL CUSTOMERS AND BECAUSE OF THAT I WILL NEVER USE THIS *******ED SERVICE PROVIDER