Disgusted by the service

<p>I called the MTN contract customer service on the 6th of September to be exact, I requested the agent to activate 250MB of data on my number and the consultant by the name of Charlotte Mankay activated 1 Gig of data, I then said to the consultant I did not request 1Gig but 250MB and she said I requested gig, I requsted the supervisor (kgomotso Mpshe) to listen to the call which they did and reverted back to me the same day with the finding that I indeed did not request 1Gig of data to be activated on my number. I was advised that they will log a service request. I pleaded with them to please log a service request as I will not have money to pay for the Gig activated month end. The 179.00 for 1gig was deducted from my bank account. I sent the supervisor and the consultant two emails with no response. It is almost two months. I have not received a refund, no response and I am R179.00 broke. Very DISSAPOINTED BY THE SERVICE. Kgomotso Mpshe the supervisor is useless, Does not know what customer service is, does not provide any updates irespective of the emails I have sent.</p>