1 reviews | Active since May 2016
Disgusted by the lack of service
<p>You know it pains me when I think how I have been loyal to MTN even when they sfuff up. I have sent emails to log a complaint about data that was not provisioned for 24 months of my contract. And to top it all, I only knew about this when I was due for an upgrade. Had I not upgraded it means I wouldn't have known about this. Now I sent an email to complain about this in February and to date I have not even heard any response from MTN. I must be the one to send follow up emails!!! I mean what's that? Called the 808 number only to be told my number is an invalid contract number. Called the number 1555 which one of the consultant from the customer care centre gave me and was told told they are unable to ***ist me. What do I do now? I pay for this service of which now I gave to beg for!!!</p> <p> </p> <p>Regards,</p> <p>Future CellC client</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent feedback to you via customer care email please respond to the query and only send the feedback to me at 8 to assist with feedback.
***- Customer feedback.
Kind regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent feedback to you via customer care email please respond to the query and only send the feedback to me at 8 to assist with feedback.
***- Customer feedback.
Kind regards,
Alice van der Merwe
REQ:***
