DISGUSTED BY NON EXISTENT MTN ONLINE SERVICE-WEBSITE SHOULD BE SHUT DOWN

MTN CLAIMS TO BE THE BEST BRAND, 'COME OVER TO THE BRIGHT SIDE' AS THEY SAY AND HAS COMPETITIONS LIKE THERE'S NO TOMORROW, BUT CANT EVEN LOOK AFTER THEIR CURRENT OR PROSPECTIVE CUSTOMERS. MORE LIKE COME OVER TO THE DARK SIDE BESIDES THAT'S WHERE THEY KEEP CLIENTS-IN THE DARK. WHY HAVE AN ONLINE APPLICATION FACILITY IF NO ONE RESPONDS TO YOU AND DOESN'T DO ANYTHING ABOUT THE APPLICATIONS SENT. IS IT THERE JUST FOR SHOW??? DON'T GIVE THE CLIENT AN OPTION TO DO ONLINE APPLICATIONS IF IT CANT BE DONE. DOES THAT SERVICE EVEN EXIST SO THAT CUSTOMERS CAN DO ONLINE SHOPPING? I THINK NOT!!!!! I HAVE DONE AN ONLINE APPLICATION FOR A CONTRACT 2 DAYS AGO-RESPONSE (WHICH IM SURE IS AUTOMATED JUST TO MAKE LIKE THEY WORKING) SAID A "DEDICATED" AGENT WILL RESPOND IN 24 HOURS-WHAT A JOKE!!!!!!!!!!!! NEITHER ARE THERE ANY AGENTS RESPONDING, WHICH CLEARLY SHOWS THEIR LEVEL OF DEDICATION, AND EITHER I HAVE A DIFFERENT UNDERSTANDING OF 24 HOURS OR MAYBE THE AGENTS AT MTN ARE IN A DIFFERENT TIME ZONE THAT THEY CANT RESPOND OR CONTACT THE CLIENT WITHIN THE SAID GIVEN TIME. THERE ISN'T SUCH A THING AS COMMON DECENCY WITH MTN. UNLESS MTN HAS SO MUCH BUSINESS, THEY DON'T CARE ABOUT NEW CLIENTS, HENCE THEY DON'T GIVE THEM IMPORTANCE OR ACKNOWLEDGE THEIR REQUESTS. NO RESPONSE TO EMAILS SENT, CALLS JUST DRAG ON WHILE YOU HOLD ON AND ON AND ON AND SOCIAL MEDIA ALWAYS SAY THEY ESCALATED IT BUT STILL NOTHING HAPPENS. REALLY DISGUSTED WITH BEING TREATED LIKE THIS. MTN SHOULD NOT HAVE AN ONLINE SITE IF THEY CANT MANAGE IT OR PROVIDE THE SERVICE THEY CLAIM TO GIVE. AND IF YOU READ THEIR SOCIAL MEDIA TWEETS AND POSTS, OTHER CLIENTS ARE FACING THE SAME. YOU WANT PEOPLE TO JOIN MTN-HOW ABOUT DOING THE BASICS RIGHT-TREAT CLIENTS PROPERLY. REMEMBER YOU MAY HAVE MANY CLIENTS BUT IF THEY ARE NOT TREATED WELL, YOU WILL LOSE THEM. THE CLIENTS MAKE YOU WHAT YOU ARE SO DON'T THINK MTN IS THE ONLY SERVICE PROVIDER AROUND AND THAT PEOPLE ARE DESPERATE FOR MTN. NEEDLESS TO SAY I WILL NOT BE JOINING MTN AFTER THE PATHETIC SERVICE (OR RATHER LACK THEREOF) FROM YOUR SIDE BUT HOPEFULLY OTHERS SEE THIS AND MAKE A BETTER DECISION BEFORE JOINING THIS NETWOR****