DISGUSTED BY BUYING MTN AIRTIME BY CELLPHONE BANKI

I bought R30 airtime yesterday 24/08/2015 between 16:46 and 17:05 in the afternoon using cellphone banking. The money went out of my account but the airtime was never loaded. I called in and talked to Thembekile Mgidi. She told me to call after an hour, which i did. To only be told to wait for 24 hours, i the nrequested for her Supervisor in the name of George Bennet to whom he promised to return my call as he stepped out of the office. I called in again this morning only to be told i need to provide proof of purchase. <br> <br> This people doesn't understand the urgency of purchasing airtime using cellphone and have to suffer even now for that i needed to make an urgent call hence i purchased the airtime.<br> <br> The thing is this is happening every month as i buy airtime from this people. Last month i bought R60 airtime to this date i haven't received it.<br> <br> I'm seriously disgusted by this service and i feel like to take their starter pack and throw it very far.