1 reviews | Active since Oct 2015

01 Sept 2016, 17:21

disgusted:airtime reserved for data

<p>please tell me why MTN is reserving R61 of my airtime for data when i have 1 GB of data available??? this is unacceptable, please resolve this at once.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Sept 2016, 09:12
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes

Please be advised that the enhancement has been developed to indicate to you about the previous internet applications sessions that have been left running. As remedy, please minimize the number of applications running,turn the flight mode off and on again or reboot the device.

Thank you for bringing this matter to our attention.

Regards

Nompumelelo

REQ: **********

Best regards,