Disgusted

Firstly cannot get hold of repairs centre - auto reply is working hours are between 8 -5 weekdays and then GOODBYE...at 11:00 in the morning??? Eastgate branch does not answer the phone for queries as the phone is in the back and THEY COULD NOT BE BOTHERED is the look we got! Where is the customer service and frankly stuff-off with this automated self service nonsense...Simply put it means that you could care less...so we need t Do it ourselves because you don't care but don't forget to pay.<br> <br> Secondly dropped off cellphone for repair 12.05.2015 after being there twice already for similar problem.<br> Still no notification of progress, 17.06.2015!!! No response to numerous calls and when we now have to go to the store we get told OOPS, there is a strike and that is the delay and we can't tell you how much longer it will be! Again where is the customer service. Now we wait???<br> <br> MTN has lost another client. I want the phone repaired and back in perfect working order and nothing more to do with them.<br> <br> Basically the service is terrible, no coming back to there clients, no responses to mails.<br>