DISGUSTED

<p>I signed up for a cell phone contract with mobile plus/MTN in April. I received the phone just before the long weekend on the 14th of April. When I wanted to make use of the phone to my surprise the speaker of the phone was is not working. I called mobile plus on 2 of May 2017 to inform them about the problem and they told me they have emailed MTN about the fault and that they would send a driver to collect the phone so I can get a new one. Few days later still no driver to collect nor a phone call to explain. I called again on the 8th May and I was given the same story and I was told to wait. During that phone call I told them I am cancelling this contract because I will be not paying for something that I can’t use. I called again on the 19th May same story. I called again 24th May same story. I called again on the 24th July still no progress and no change. I even went on Hellopeter.com and wrote a complain on the 1st of June which someone called Mike from MTN responded to my complain requesting my ID number and I gave it to him and since then (5th June) I never heard anything back from him.</p>