Disgusted
<p>Today Mervyn Naidoo of Clearwater Mall phones me to say that he told me that when i took my contract out he informed me that he told me its not on the payment breather. The reason i upgraded was because i wanted a payment breather why in the hell would i have upgraded if it wasn't i have asked him on a couple of time before i left abou t the payment breather and he said i won't pay in February and March. Do i look stupid to you guys. And for a fact you are implying that i am a ****. Mervyn you are trying to cover your ass now you making im a ****. I want this account of mine to be a payment breather of this account is not correct by Friday and if i do not see the cash in my account on Friday morning when i get up i will be going to the ombudsman. I am really sick and tired and disgusted with Mtn's consultants. mtn you need to employ people who do not lie and professional people who know how to do the job. Why for 2 months i am thinking i am on a payment breather its because mervyn naidoo said i am on it. Ombudsman here i come</p>
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Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
