1 reviews | Active since Nov 2016

30 Nov 2016, 17:36

Disgusted

<p>been trying everyday for the past week, between Summer Mobile & MTN to rectify my bill, to no avail. I'm being charged for services that should be included in my contract. All done through a recording which has no purpose. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Dec 2016, 20:53
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the discounts for the 300MB and 200 SMS Bundle have been loaded, a credit of R115 (including vat) will be passed for the services not discounted on the invoice dated 2016-11-13.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,