mR
myrice R
1 reviews | Active since Oct 2014
24 Apr 2015, 09:02
DISGUSTED!!!
MTN IS THE WORST SERVICE PROVIDER I HAVE EVER DEALT WITH IN MY ENTIRE LIFE!!!<br> AFTER WAITING FOR 30MIN!!!! I SPEAK TO AN ILLITERATE ***** AND THEN HE PUTS THE PHONE DOWN ON ME!!!!! FLIPPEN!!!<br> CAN SOMEONE FROM MTN CALL ME NOW!!! *** I NEED TO SORT OUT MY ACCOUNT, DO YOU STILL GET PEOPLE CALLING TO SORT OUT THEIR ACCOUNTS??? NO!! THAT IS WHAT I AM TRYING TO DO BUT YOU GET AN IDIOT ON THE OTHER SIDE OF THE LINE THAT DOESN'T UNDERSTAND WHAT THE HELL YOU ARE SAY!!! I AM SO ****ED OFF!!!<br> MTN DOES NOT ANSWER THEIR PHONES!!! THEY SHOULD CLOSE THEIR DOORS CAUSE THEY DO NOT KNOW WHAT CUSTOMER SERVICE IS!!!
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Replies (1)
MTN South Africa's replyOfficial
09 May 2015, 11:44Hello mrhode,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply09 May 2015, 11:44
Official
Hello mrhode,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,