Disgusted
<p>I am so upset. MTN just decide to cancel my services for no reason. I dont even owe them money. Imagine I am in the middle of an emergancy and I cannot do anything or contact anyone. I am beyond angry. I cannot wait for my contract to end. I honestly have had it!!!! I cannot even express myself I am really disgusted. Them get a 24 hour SLA for their error so I must die in the interam. </p>
Good Day Candy Crush
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account was soft suspended as you had reached your credit limit. Your account has since been reactivated and we have sent a request to the credit management department to adjust the limit.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Candy Crush
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account was soft suspended as you had reached your credit limit. Your account has since been reactivated and we have sent a request to the credit management department to adjust the limit.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********