YW
Yasmin W

1 reviews | Active since Feb 2017

23 Nov 2018, 15:35

Disgusted

Need to know how your consultants are supposed to make a living if the tools they are supposed to work with is non funtional. We have been in the store from 8am and am still waiting for the cell phone which was advertised as a black friday special the other phones are just not available. I think the service is putret as the consultants are in the firing line. You may contact me on ********** 018

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Nov 2018, 15:48
Official
Good day Yasmin,

Thank you for your post.

Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
 
Warm regards,Mazwi ZumaComplaints Analyst

Best regards,