SM
Suraya M

1 reviews | Active since May 2014

30 Sept 2015, 08:53

DISGUSTED

now i had it with you people. you ask my husband to sent a copy of his passport that have a more clear photo. he did that and still no feedback from you people as yet. PLEASE TELL ME WHY DO YOU ASK PEOPLE TO SEND STUFF 100000 TIMES AND THEN IT TAKES YOU GUYS 200000 TIMES TO GET THE ****EN THINGS. since last year November you ask us to sent the documents, and finally you received the docs and then you ask us to sent a copy of his passport, and let me guys ( YOU STUPID PEOPLE WILL TELL US UP UNTILL NEXT YEAR YOU DID NOT GET IT) WHAT THE **** MUST WE DO IF YOU COMPANY DOES NOT GET UP TO SPEED WITH TECHNOLOGY. I WANT THIS ****EN **** TO GET DONE NOW AND MAKE SURE THAT THIS IS SORTED AND PLEASE STOP CALLING US AS WE PROVIDED YOU WITH ALL THE DOCUMENTWS NEEDED. PASSPORT C101/9996

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Sept 2015, 10:54
Official
Hello Mrs. Mohammed,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have tried to call you on voicemail.

We are not sure what the request is about is this regarding a new contract? Legal account? ***** account? If you have the MTN account number please provide the information. Where did you send the documents to? Who received the documents(name of agent or store). Fax number sent to?

Kind Regards,

Alice van der Merwe.

Best regards,