1 reviews | Active since Mar 2015
Disgraseful Service
<p>I have called the Call centre numerious times to have queries solved</p> <p> </p> <p>I have had airtime issues</p> <p> </p> <p>I have been placed on hold numerous times for extened periods of time (i have the calls recorded of this)</p> <p> </p> <p>I cannot contact the customer services as it says my services have exceeded the call time</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been resolved, your line has been unbarred, you are now able to call 173 customer care.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been resolved, your line has been unbarred, you are now able to call 173 customer care.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,