1 reviews | Active since Aug 2013
I APPREHENDED 2 ********* IN YARD WHERE THE MTN TOWER IS PLACED.THEY WERE BUSY STRIPPING THE COPPER CABLES AND BATTERIES FROM THE CONTAINER BOX AROUND 30TH SEPTEMBER 2017. THESE ****S WERE APPREHENDED AND HANDED OVER TO THE LOCAL POLICE , AND AFTER A FURTHER INVESTIGATION BY THE MTN PRIVATE INVESTIGATOR, I WAS DISCOVERED THAT IT WAS EX TECHNICIANS THAT HAD SITE KEYS AND ACCESS TO THE PLACE . TO MY DISSAPOINTMENT MTN REFUSES [1]TO REWARD ME FOR BEING PROACTIVE IN APPREHENDING THESE 2 ****S [2] THEY HAVE NO DECENCY TO NOTIFY ME OF THE PENDING CASE [3] I HIRED SECURITY FOR 2 MONTHS TO GUARD THEIR TEMPORARY MTN MOBILE BOX , WHERE I HAVE SUBMITTED INVOICES AND THEY REFUSED TO PAY [4] THEY ALSO REFUSED TO PAY ME FOR MY EXTRA SPACE THEY USED FOR THE TIME THE TEMPORARY BOX OCCUPIED MY YARD .
IS THIS THE WAY MTN COPERATE TREATS THE PUBLIC? TOTALLY DISGUSTED
TASHIR RAGOO
Good day tashir,
Thank you for your post and taking my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day tashir,
Thank you for your post and taking my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
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