DISGRACEFUL WAY IN WHICH TO TREAT A CUSTOMER!!

I was thinking about upgrading my cell phone; I had been into the MTN shop in the Morningside Shopping Centre to see what was available. I then received a message from Ntebo advising my contract was about to end, and could she be of assistance, to which I agreed. To cut a long story short, I was then advised if I went into the shop and signed a further 24 month contract THAT SAME DAY, I could have have R2 000.00 worth of accessories, which I did. Since then I have been backwards and forwards between MTN and Samsung, to no avail. MTN were then unsure as to whether the offer was even still valid. As I was literally pushed into signing a contract before I was ready, in order to benefit from the special offer. I feel totally cheated. One of the outside managers arranged for a cover, as I was also misled by this same representative as to the colours available. I have requested his contact details but this has not been forthcoming.. I particularly wanted a data bank but when they came into stock I was then informed I would have to pay R999.00. This is sheer misrepresentation and lack of transparency on MTN's part. And no one cares, least of all the manager in the shop. What a dismal experience, it would appear MTN do not care about their customers, nor the way in which they are treated.