Disgraceful treatment of the elderly

<p>An 'assistant' at the Cavendish Claremont branch was so extraordinarily rude to a woman in her mid 80s who I accompanied when she needed assistance with the renewal of her contract a few weeks ago. </p> <p>I did not report it on hellopeter immediately but rather chose to write to their Customer Service (as requested to do when I phoned). Every organization is likely to have a rotten apple but the fact that now weeks later they have not bothered to reply to my email suggests they care very little about how their customers are treated - hence my now reporting here. </p> <p>If you are elderly I strongly recommend you go elsewhere for cellphone services or you too will leave their store humiliated and in tears - while being laughed at by the assistant - as I saw happen to my friend who arrived in that shop with all the friendliness and cheer that she is accostomed to showing others.</p> <p>She did not deserve this. And MTN should apologize on behalf of staff members who mistreat people - and give his job to one of the millions of decent people looking for work. </p> <p> </p>