Disgraceful Service
<p>From March 2016, Mtn took over my contract from Altech Autopage BUT initiated a different contract from what I had taken out with Altech Autopage. I have been trying unsuccessfully to make them restore my original contract. Mtn,s service STINKS.</p>
The next step is to go the legal route.
The next step is to go the legal route.
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that we have gone through your billing record before your line was moved from Autopage to MTN, your line was only being provisioned with 50 Recurring Anytime Minutes. This provisioning is as per the Autopage agreement that you signed for on 21/03/15. We have emailed you the copy of the agreement, reference number: ********** 8.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that we have gone through your billing record before your line was moved from Autopage to MTN, your line was only being provisioned with 50 Recurring Anytime Minutes. This provisioning is as per the Autopage agreement that you signed for on 21/03/15. We have emailed you the copy of the agreement, reference number: ********** 8.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********