Disgraceful

I can not even begin to describe how disappointed and disgusted I am with the service I’ve received from mtn. I even regret upgrading my lines with them. I have been nothining but a good customer with them. There is a credit that has to be passed my account since June it has yet to be passed. My line is suspended every now & then because the account reflects in arrears. I have borrow other people phones to call mtn to remove the suspension as the fault is in your side. They say they have logged a ticket to pass the credit since June. This is a struggle it can not possibly take 3 months to resolve one query!