Disgraceful

I have an MTN Sky contract and about 10 days ago the data stopped working with the error message 'disconnected because service unavailable' appeared. I can call and SMS fine but zero data.<br> <br> I moved from CellC to MTN because I needed a reliable business phone. MTN promised that they were the ones to provide this and the MTN Sky was the contract to go for. This is a business is phone and I need it in order to do my job. I travel a lot and the few days/hours that I get in JHB, instead of spending with my family and friends I have spent far too much of it sitting in various MTN branches hoping they can resolve this issue for me only to be told there is nothing they can do. NOTHING??? I am out of ideas. Right now I am paying for a service that MTN IS NOT providing. MTN has failed to live up to their promises and the most basic of expectations. I cannot even begin to describe the inconvenience this has caused in my life.<br> <br> I would like to know how MTN will resolve this and how they plan on refunding me for the service they are not providing. Your branch employees tell me it has nothing to do with the strike. If it continues for much longer I will take drastic action.