Disgrace in service

<p>Mid Nov I did an application to transfer my 3 contracts to a business entity. I have been in and out the MTN store working with Tshepo, Jacques and Simone. All three of them is very stubborn, not kind at all, as if I owe them something. A week after my firts application, I went back to the store only to find out that Tshepo did not let me sign teh correct documents. Untill today I have not had any feedback on the status of my application, except for "it has been logged sir". Pathetic service!!! When I ask them who the manager is whom I would like to talk to, they give me a wrong email address which bounces back, tells me Simone is the manager. Well, if she was a manager, she would most definitally not be handling this case as she does. I called in this morning again, give her my name and refreshes her memory again about my application. She cannot even remember the case and transfers me back to Tshepo. Whoever is managing or owns this store should seriously train their people better - specially with some people s****s. If I could I would take all my business away from MTN!!!!!!!! Tshepo, Jacques, Simoné : you should be ashame of yourself for being so grumpy, stubborn and unfriendly. Fanie, you should be ashame of yourself for employing staff like this without proper training!!!</p>