Disgrace as a network

<p>Honestly receiving the worst service for the past two weeks from MTN Cresta and Pinnacle Marketing Insurance. One of your consultants filled out an incorrect IMEI number on my claim form and no one Is doing anything to correct his mistake. I have been arguing and emailing back and forth since the day I submitted my claim on the 20/01/2017. I am livid with the service I am getting, after a gun ******* the last thing you want to deal with is a tedious insurance claim assisted by an *********** individual. I need someone to take action, cause the store manager has been trying but is battling just as much as I am. I am definitely moving my contracts to a different network after this incident. Your customer service and assistance is honestly a disgrace to your brand.</p>