Disgrace

Such a disgrace, they did a migration on all my mums accounts which she did not give authoization for and they advised her they will investigate and that was three weeks ago they advised they were unable to find the call where she gave authorisation with this being said they advised that’s she would be refunded the Monday morning following this call and three weeks later no refund as yet. It’s a disgrace really. Here are all the reference numbers for all the calls my mum made and they are transferring her from pillar to post .

- NIMO0QS - ⁠594364 - ⁠N2OV3SR - ⁠RCO780020