rH
rumbidzai H

1 reviews | Active since Jan 2014

23 Mar 2018, 16:13

Discriminated by origin

I went into an mtn shop and i was told i could not get a contract as I am zimbabwe have permanent residence but i am still waiting for my ID . I was told i should wait until my ID is out to get a contract of which i am a former mtn contract holder and I wanted an sim only contract for the 4G data for 89zar a month . I actually managed to buy a house with my perm residence certificate but was told I cant get a 89 zar contract .I am very dis appointed with mtn.

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Mar 2018, 16:30
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Our sincere apology for the store declined your contract.

We have sent the request to the MTN Direct on line group to assist you with the new contract.

The contact number for them is ***.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,