Discontinued cellphones number

I called to migrate from contracts to prepaid, to my surprise my phone was blocked. I called again I was told it would be sorted within 2-24 hours. It's the 9th day still no service on my cellphone. I called this morning I was told it was sorted on the 7/7/2015, but still no service. I was told to call prepaid customer service to put me back on the network, but Nosipho Khuzwayo said the migration transactions was not successful, I really don't know what to do now, I am truly FRUSTRATED as my life and work depend on this number. Here are some of the reference I manage to salvage 1.*** 2.***