DISCONNECTED WHILE THE ACCOUNT IS UPTO DATE!!!

I took a contract that I was **** to and told that it's unlimited, only to find out that it's 100g per month, I let it slide, I've called in to change the banking details from Capitec to FNB but they kept debiting from wrong account. I called on the 6th to update thd debit order, now my Wifi is disconnected and I had to deal with *********** consults who were very unhelpful, Nolufu Twebushe and Sanelisa who kept on saying the system disconnected, now I've paid the debit order for R590 and I'm being told that the payment is for December and February. I don't recommend this ****mers.