SD
Samantha D
1 reviews | Active since Mar 2009
29 Jun 2015, 15:14
Disconnected & cant get through to restore service
My husband's account was disconnected this weekend.<br> Managed to eventually get through and restore connection, however NO DATA restored.<br> Now just cannot get through to the call centre to try and reconnect<br> <br> This is absurd and happening more often than not.
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Replies (1)
MTN South Africa's replyOfficial
12 Jul 2015, 20:01Hello sld001,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
MTN South Africa's reply12 Jul 2015, 20:01
Official
Hello sld001,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***